Privacy Policy

1. Introduction

This Privacy Policy explains how Premier Cleaning Uganda (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, contact us, request a quote, or use our cleaning services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with us:

• Your name
• Phone number
• Email address
• Physical address or service location
• Preferred cleaning date and time
• Details about the property or cleaning service requested
• Payment-related information, where applicable
• Communication records, including WhatsApp messages, calls, emails, and form submissions

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and booking requests
• Provide cleaning quotations and schedule appointments
• Deliver the cleaning services you request
• Communicate with you about your booking or service
• Process payments and send receipts where applicable
• Improve our website, services, and customer experience
• Send service updates, promotions, or offers, only where you have agreed to receive them

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may only share your information when necessary to:

• Provide our cleaning services
• Comply with legal obligations or lawful requests
• Protect our rights, safety, or property

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, though some parts of the website may not function properly.

7. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or business requirements
• Withdraw consent to receive marketing communications
• Ask questions about how we handle your data

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain business records.

9. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children without appropriate parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are published means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: